This manufacturer prints fabric and home-decor products to order. Every order is a small production job: find the right design, set it up for the printer, print, pack, and ship. Printing, work orders, and shipping are the business, so the system that runs them can't go down and can't drift.
When the shop came to us, it had no shop-floor management and no data system beyond its files and folders. Print files arrived by email and were copied, moved and torn apart by hand, and nobody could easily track which prints had shipped to which customers.
The goal was a production system the team could trust: print control inside the ERP, automated hand-offs from order to shipment, code that's tested before it ships, and a server the shop owns.